800+ Shipments/Day. 12-Minute Planning.
A 3PL specializing in e-commerce offshore warehousing was handling 800+ daily shipments across 3 fulfillment centers. Manual dispatch, inventory mismatches, and late deliveries were costing them their biggest accounts.
74% On-Time → 96.3%. $780K Annual Savings.
The Problem: Manual route planning taking 3 hours every morning. On-time delivery at just 74%. $15K/week in penalties from missed SLAs. Warehouse pick accuracy at 91% — every error meant a return, a reship, and a furious e-commerce merchant. Inventory sync between WMS and merchant platforms constantly out of date.
What We Built: An end-to-end AI operations platform: route optimization using real-time traffic, weather, and constraints; intelligent warehouse pick-path routing; real-time inventory synchronization across all merchant platforms; predictive demand modeling for pre-positioning stock across fulfillment centers.
The Outcome: On-time delivery: 74% → 96.3%. Route planning: 3 hours → 12 minutes. Pick accuracy: 91% → 99.6%. SLA penalties: $15K/week → under $1.5K. Fuel costs down 18%. Annual savings: $780K. Retained 3 major accounts that were about to churn.
Top 5 AI Use Cases for Logistics & 3PLs
Route Optimization
AI-generated optimal routes using real-time traffic, weather, and vehicle constraints. Continuous re-optimization throughout the day. Sub-second calculations for 800+ daily shipments.
Warehouse Automation
Intelligent pick-path routing, slotting optimization, and demand-based inventory placement. Reduce pick times by 40% and eliminate mispicks with AI-guided workflows.
Inventory Orchestration
Real-time sync between your WMS, merchant platforms, and marketplaces. Predictive stock positioning across fulfillment centers. Zero overselling, zero stockouts.
Predictive ETA & SLA Management
Accurate delivery windows using historical patterns and live conditions. Proactive SLA breach alerts before they happen. Keep merchants happy and penalty costs near zero.
Supply Chain Visibility
End-to-end shipment tracking across carriers, warehouses, and last-mile. Bottleneck detection and exception alerts. See every link in your chain before it breaks.
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