200+ Cases/Month. Half the Staff.
A mid-size personal injury firm was turning away viable cases because their intake team couldn't keep up. Paralegals spent 60% of their time on medical record review instead of case preparation.
$3.2M More in Settled Cases. 40% Faster Case Resolution.
The Problem: 500+ leads per month but only 15% converted to signed cases. Intake team of 8 couldn't respond fast enough — average callback time was 6 hours. Paralegals manually reviewing thousands of pages of medical records per case. Case valuation was inconsistent across attorneys.
What We Built: An AI intake system that qualifies leads 24/7 via phone, web, and chat — scoring case viability in real-time using historical settlement data. Medical record summarization that extracts key injuries, treatments, and timelines from thousands of pages in minutes. Automated demand letter drafting and case valuation models.
The Outcome: Lead-to-case conversion: 15% → 34%. Average callback time: 6 hours → 3 minutes. Medical record review: 8 hours → 20 minutes per case. Case resolution 40% faster. $3.2M increase in annual settled case value. Intake team reduced from 8 to 3.
Top 5 AI Use Cases for Personal Injury Law Firms
Lead Intake & Qualification
24/7 AI-powered intake via phone, web forms, and chat. Scores case viability instantly using historical settlement data and routes qualified leads to attorneys in minutes.
Case Valuation
AI models trained on thousands of historical settlements to predict case value ranges. Consistent valuations across your firm. Better negotiation leverage backed by data.
Medical Record Summarization
AI that reads thousands of pages of medical records and extracts key injuries, treatments, procedures, and timelines. What took paralegals 8 hours now takes 20 minutes.
Document Assembly
Automated demand letters, complaints, and discovery documents. AI drafts using case-specific facts, applicable law, and your firm's templates. Attorneys review and approve, not write from scratch.
Client Communication
Automated case status updates, appointment reminders, and document requests. Clients stay informed without your staff making 50 calls a day. CSAT goes up, complaints go down.
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